IT Infrastructure Specialist
Location: Dubai The IT Operations position is the primary liaison between Information & Communication Technology Department (IT) service providers and Enel Green Power North America (EGP-NA) procurement. This position will support the ongoing procurement activity of the IT Department and is responsible for IT asset management and software compliance.
Responsible for defining IT supplier service level agreements, measuring performance, and driving customer satisfaction through ongoing reporting and feedback.
Provides project and departmental status reporting, including % complete, risks / issues, and financials
Serves as a support function/resource ensuring all phases of a project are executed according to project plans
Implementation and oversight of IT Service Management (ITIL v3) including the implementation of best practice in areas such as asset management, operations management and IT service support to ensure that IT services are updated and aligned with changing business needs.
Manage IT OPEX / CAPEX / Project budgets, including processing of SAP Purchase Requisitions, Purchase Orders, Service Entry Sheets and monthly accruals to track, reconcile, and report IT budget to actuals
Desired Skills and Experience
BS in Computer Science, Information Systems, Information Technology or related field
Minimum 4+ years’ experience in Information Technology experience in a technical or application development role
Experience in documentation of technical/business requirements, vendor contracts and negotiation
Familiar with ITIL Principles and practices, and how they relate to the goals and objectives of the organization
Ability to work independently and as a member of a team to prioritize work / project tasks
Experience working in an SLA (Service Level Agreement)
Superior communication skills, both written and oral
Strong relationship building skills
Detail and process oriented
Ability to speak Spanish or Italian a plus.
Excellent communications, interpersonal, and organizational skills required
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IT Application Development Manager
Location: Dubai
Job Purpose
Job Purpose
The IT Application Development Manager is responsible for leading a team of Application Developers, IT Business
Analysts & IT Developers. The Application Development Manager is an active thought partner and an application
visionary who shapes, in cooperation with the Head of IT, the IT Infrastructure, AX Program and Retail Managers, the
technology demand among the business community.
Key Position Accountabilities
Manages and leads IT Application Development team to implement enterprise business solutions
Ensures business requirements for non-AX applications are in compliance with enterprise architecture
Creates and sets performance plans for the team aligned to strategic plans
Identifies and resolves gaps in skills, processes, and resources
Sets deadlines, assigns responsibilities, mentors, and monitors progress of the team
Works with stakeholders and functional areas to develop business requirements
Develops guidelines for capturing business requirements
Managerial duties include budget creation, resource augmentation, relationship building with vendors, external
teams, and resource allocation
Experience and Skills
Essential
Proven ability to create business requirements, business processes, and project plans
Experience in defining detailed business requirements to support strategic and/or tactical projects
Must be able to create business cases, operational models, and financial models
Must possess knowledge of .NET, HTML5, Sharepoint and Dynamics AX
Must possess proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook, Access, Visio)
Must possess knowledge of cloud computing technology and systems (Salesforce, Google, Office365)
Must possess knowledge of mobile technology (IOS, Android, Windows Mobile)
At least 3 years in managing a .NET/HTML5/Mobile developer team
Desirable:
Familiarity with data interface, data extract and data analysis functionalities
Project Management certification
Key Competencies
Demonstrates interpersonal skills required to successfully work in a team environment and communicates
effectively across a variety of stakeholder groups
Ability to identify opportunities and transform them into quantifiable and achievable initiatives
Must be a dynamic and self-starting individual who is able to work independently or as part of a team with
minimal guidance and direction
Must be able to continuously learn new skills to keep abreast of industry trends and state of the art technology
Must be able to effectively prioritize and assign work in order to meet deadlines
Must be able to effectively communicate with both technical and non-technical users at all levels of an organization
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BHS IT Engineer
Location: Abu Dhabi
ROLE PURPOSE:
Being the fastest growing airport in the middle east and partnering one of the best airlines around the world Abu Dhabi Airport Company would need to have experts in every field in which airport functions.
This position / job will help to have expertise on automation and information technology functions which are being used at Abu Dhabi Airport Company.
ROLE ACCOUNTABILITIES
Carry out on-site commissioning of the assembled systems.
Work as part of a project team delivering control and information management system projects.
Procurement of hardware and software.
Developing and writing code for both PLC's and PC's.
Develop & troubleshoot SCADA software for major manufacturers including Wincc, Wonderware, Rockwell, GE iFix.
Develop & troubleshoot PLC software for major manufacturers including Rockwell, GE Fanuc and Siemens.
Knowledge of networking & communication of PLC’s with field devices for troubleshooting
Knowledge of networking protocols for troubleshooting
Participates in the design of semi-complex systems that integrate hardware and software.
Provides support in semi-complex material specification, schematic preparation and appropriate follow-up.
Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction.
Performs important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues.
Refers semi-complex, unusual problems to others.
Identifies and resolves readily identifiable, clearly-defined problems.
May provide general guidance or train lower level support staff
